The purpose to write about the PAX 3 problems is that many users are not aware of the warranty and the help desk. In an abundance of caution and as a further means to protect our employees and their families from virus related events, PAX has made updates to our technical support schedule. Featuring an upgraded battery, dynamic heating modes, and premium accessories, PAX 3 is smarter, faster, and stronger than its predecessors. Before you contact PAX Labs for service on your vape here are warranty coverage details for their PAX 2 and 3 vaporizers. PAX Labs only warrants PAX 2 & 3 against defects in materials and workmanship under normal use. Everything you need to use your PAX 2 like a pro can be found in our User Guide and support videos. The PAX 3 adds a faster heating element, concentrate support, and a Bluetooth app to an already excellent vape, and you don’t need to be a vaporizer expert to fire it up and have a great session. Battery. PAX 3 ; One magnetic charging cradle with USB cord that plugs into your computer ; Two interchangeable mouthpieces: one flat, already fitted with the device, and one raised ; Two interchangeable oven lids: one standard already fitted on the device, and one half pack oven lid, for a smaller oven load Access our support network for any queries you may have about PAX product, experience or issues. The PAX 2 & 3 comes with a ten year limited warranty period from date of original purchase. PAX is committed to complying, and having its retailers and partners comply, with all applicable laws and regulations. POWERFUL PAX 3 VAPORIZERThe PAX 3 Complete Kit is the most recent addition to the innovative PAX lineup of portable herb vaporizers. This guide takes you through the role temperature plays in the vaporization experience and how PAX 3 features can support your desired effect. PAX 2 and 3 Warranty Details. A new polished aluminum exterior offers added style, durability, and grip. The PAX 3’s temperature setting has an impact on the flavor of the cannabis material inside the oven. Still, our quickstart guide will walk you through all the steps to get you up and running, and help you interpret the PAX 3’s flower petal language. While our support request form is under construction temporarily please send your questions to support.uk@pax.com. 5500 S Quebec St., Suite 350. The fake Pax 3 has not been listed anywhere, not on the box nor in the instruction sheet. *Update* to Tech Support Impacts of Coronavirus (COVID-19) Extended Support Hours Effective Immediately: 9am – 1am EDT, Monday – Friday and 9am – 5pm EDT Saturday. 1-855-884-PAX8 ©2020 Pax8, Inc. Powerful Vapor & Rapid Heating PAX 3 delivers a strong, pure vapor within 20 seconds, and subsequent heat-ups are nearly instant. Contact PAX Pro's Customer Care team. 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